FAQ
Delivery
Where is my order?
Your item will be shipped within 1-3 working days. You’ll find the tracking link for your estimated delivery date in your order confirmation. If the tracking doesn’t show any updates or is blank, please wait until your estimated delivery date for your order to be delivered. There may be a delay with your tracking being updated, but it should update soon.
Netherlands
We use Post NL as our mail service. Delivery within NL usually takes 2-3 working days and you can choose for insured or normal tracked shipping.
Outside the Netherlands
Delivery to overseas countries can depend on the local shipping partner. We send our packages using Post NL and the parcel is handed over to the delivery partner once in country of destination. In our experience, overseas shipping usually takes 7-14 working days.
For some country's we can offer DHL Express delivery. This Worldwide delivery service takes 4 working days. Its a bit more expensive but mighty fast. If this option does not appear at checkout please send us a request message so we can offer it to you.
Delivery options
Netherlands
We use Post NL as our mail service. Delivery within NL usually takes 2-3 working days and you can choose for insured - or normal tracked shipping.
Outside The Netherlands
Delivery to overseas countries can depend on the local shipping partner. We send our packages using Post NL and the parcel is handed over to the delivery partner once in country of destination. In our experience, overseas shipping usually takes 7-14 working days.
For some country's we can offer DHL Express delivery. This Worldwide delivery service takes 4 working days. Its a bit more expensive but mighty fast. If this option does not appear at checkout please send us a request message so we can offer it to you.
Returns
What is your return policy?
Vintage pieces
It’s not possible to return our vintage pieces. All vintage sales are final. Please make sure that you read the product descriptions/conditions carefully, take a good look at the pictures and check measurements before buying. You can always contact us if you feel you need more info before purchasing. Exceptions can not be made.
Jewels
We would be very surprised if you didn’t absolutely love your purchased jewel, but hey, things happen! ;)
So you have the right to return this within 14 days. Keep in mind though, that we can’t accept any items that have been worn or damaged.
Products
What are you selling?
Vintage
All of our vintage treasures are handpicked and sourced all over Europe. We only sell items we truly love ourselves. That’s why you’ll find a funky and playful mix of branded - and designer pieces. Good quality made vintage from an unknown brand is also welcome. We don’t discriminate as long as it’s a treasure. From Harley Davidson to Gucci and Prada.
Are your items authentic?
We love to give you a care free shopping experience, that’s why we only sell authentic pieces. Based on a lot of experience, we can authenticate all items before listing them. In case we’re not absolutely 100% sure, we always consult an authentication platform to make sure its authentic.
Do your items come with original packaging?
If our pieces come with original packaging its mentioned in the description. Due to its vintage origin our items don’t always come with packaging.
How will I know the condition of an item?
We try to be as explicitly clear as possible when it comes to the condition of our items. That’s why we rate our items with one of the following condition levels:
Fair condition
An item in fair condition is a vintage piece that has been worn. The flaws are mentioned in the description and shown in the pictures.
Good condition
An item in good condition is a vintage piece which has been worn and well maintained. If the item has signs of wear, it’s been mentioned in the description and shown in the pictures.
Very good condition
An item in very good condition is a vintage piece that has been used lightly and is very well maintained. If it shows light wear it’s been mentioned in the description and shown on the pictures.
Never worn condition
An item that is in never worn condition is a vintage piece that doesn’t show any signs of wear.
How do your measurements work?
For bags we use the following measurements:
Height: top to bottom
Width: side to side
Depth: front to back (gusset)
Strap length: full length of the strap on its maximum extension.
Where can I find your size guide?
Due to the vintage origin of our items the label sizing can be misleading or missing. We always mention how an item runs or for which size it's reco
Can I try your products?
Yes, you're welcome to see and fit the products for yourself in our store in Amsterdam. Click here for directions.
Payment
Which payment types do you offer?
You can use any of the payment types listed below to pay for your order. We take your security very seriously, therefore your details are safe with us.
AMEX - iDEAL - Mastercard - Meastro - Paypal - VISA
Contact
How can I get in contact?
We love personal contact with our clients and are very active on Instagram. Please send us a direct message with all your questions or inquiries. You can also send an e-mail to info@gimme-glitter.com.
On which social media platform are you active?
We are active on Instagram, Facebook, TikTok and Pinterest.